Privacy Policy

The privacy policy of Total Materia AG, referred to as "we", "us", or "our", outlines our methods and reasons for potentially collecting, storing, utilizing, and/or sharing (“processing”) your data during your use of our services ("Services"). This encompasses instances such as when you:

  • Access our main website at http://www.totalmateria.com;
  • Access our material information platform through the use of one of our four product lines;
  • Interact with us through various other means, which could include sales, marketing, or events.

If you have any queries or issues, going through this privacy notice will clarify your rights and options regarding your privacy. Should you disagree with our privacy approaches and procedures, we advise against using our Services. For further questions or concerns, we are available at privacy@totalmateria.com.

Throughout this privacy policy, the terms "policy" and "notice" are used interchangeably, referring to the same document and its contents.

 

OVERVIEW OF KEY POINTS

This overview highlights the main aspects of our privacy notice. For more in-depth information on these points, follow the links provided after each summary or refer to the table of contents below to locate specific sections.

What kind of personal information do we handle? During your interactions with our Services, such as visiting, using, or navigating, we may handle personal data. This depends on your interaction methods, choices, and the products and features you utilize. Discover more about the personal information you share with us.

Do we handle sensitive personal data? We do not process any sensitive personal data.

Do we obtain information from external parties? We do not acquire information from third-party sources.

How is your information used by us? We use your data to offer, enhance, and manage our Services, to communicate with you, for safety and fraud prevention, and to comply with legal requirements. With your consent, we may also use your information for additional purposes. Our processing of your data is always based on legitimate legal grounds. Find out more about our data processing methods.

When and with whom do we share your personal data? We share your information under certain circumstances and only with specific parties. Learn more about these situations and the parties involved.

How do we protect your information? We implement organizational and technological strategies to protect your personal data. Nonetheless, we cannot assure absolute security against potential cyber threats. Read more about our security measures.

What rights do you have regarding your data? Your geographical location may grant you specific rights over your personal information under applicable privacy laws. Explore more about your privacy rights in sections 10 and 12 of this privacy notice.

How can you exercise your rights? You can exercise your rights by contacting us directly at privacy@totalmateria.com. We will respond to your request as per relevant data protection laws.

For a comprehensive understanding of our information-handling practices, please review in full our privacy notice below.

Contents

1. INFORMATION COLLECTION: WHAT DATA DO WE GATHER?
2. INFORMATION PROCESSING: HOW IS YOUR DATA HANDLED?
3. LEGAL GROUNDS FOR DATA PROCESSING
4. DATA SHARING: WHEN AND WITH WHOM IS YOUR PERSONAL INFORMATION SHARED?
5. DO WE USE COOKIES AND OTHER TRACKING TOOLS?
6. INTERNATIONAL DATA TRANSFERS: IS YOUR INFORMATION SENT ACROSS BORDERS?
7. DATA RETENTION: HOW LONG DO WE STORE YOUR INFORMATION?
8. DATA SECURITY: MEASURES TO PROTECT YOUR INFORMATION
9. DO WE COLLECT DATA FROM UNDERAGE INDIVIDUALS?
10. WHAT ARE YOUR PRIVACY RIGHTS?
11. CONTROLS FOR DO-NOT-TRACK FEATURES
12. WHAT ARE THE PRIVACY RIGHTS IN THE UNITED STATES?
13. REGION-SPECIFIC PRIVACY RIGHTS
14. COOKIES NOTICE
15. USE OF RECAPTCHA ON OUR WEBSITE
16. AMENDMENTS TO THIS NOTICE
17. HOW CAN YOU CONTACT US REGARDING THIS POLICY?
18. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

 

1. INFORMATION COLLECTION: WHAT DATA DO WE GATHER?

Collection of Personal Information Provided by You

In Summary: We gather personal information that you disclose to us.

Your personal information is collected by us when you sign up for our Services, show interest in our details, products, and Services, engage in activities on our Services, or get in touch with us.

Your Supplied Personal Information. The personal information we collect is influenced by how you interact with us and the Services, your choices, and the products and features you select.

This information might include:

  • Names
  • Email addresses
  • Job titles
  • Phone numbers
  • Country of Residence
  • Billing addresses

 

Handling of Sensitive Information. We do not handle sensitive personal data.

Collection of Payment Data. When making a purchase online through our website, we collect necessary payment data, such as your credit card number and its security code. This payment data is stored by Worldline (SaferPay). Their privacy notice is accessible here: https://worldline.com/en-ch/compliancy/privacy.html.

All personal data you provide should be accurate, complete, and kept up to date.

Automatic Information Collection

In Summary: When you visit our Services, certain information like your Internet Protocol (IP) address and device characteristics are collected automatically.

We automatically gather specific information when you visit, use, or navigate the Services. This information does not directly reveal your identity (such as your name or contact details) but may include details about your device and usage, like your IP address, browser and device specifications, operating system, language preferences, referring URLs, device name, location, and information regarding your use of our Services. This data is essential for the security and operation of our Services, as well as for our internal analytics and reporting.

Like many businesses, we collect data through cookies and similar technologies, detailed in our Cookie Notice, towards the end of this notice.

The collected information encompasses:

  • Log and Usage Data. This is service-related, diagnostic, usage, and performance data that our servers automatically gather when you access or use our Services. Recorded in log files, this data might include your IP address, device details, browser type, and settings, activity in the Services (like timestamps, viewed pages and files, and actions such as feature usage), and device event data (such as system activity and error reports).
  • Device Data. We collect data about the device you use to access the Services. This can include information like your IP address (or proxy server), device and app IDs, location, browser type, hardware model, Internet service provider or mobile carrier, operating system, and system configuration.

 

2. INFORMATION PROCESSING: HOW IS YOUR DATA HANDLED?

In Summary: Our processing of your information is geared towards providing, enhancing, and managing our Services, communication, security, fraud prevention, and legal compliance. We might also process your data for other purposes, given your consent.

Depending on your interaction with our Services, we process your personal information for various reasons, including:

Account Creation and Management: We process your data to facilitate account creation, login, and maintenance.

Service Delivery: Your information is processed to deliver and ensure the delivery of the service you request.

User Inquiries and Support: We handle your data to address your queries and resolve any issues with our services.

Administrative Information: We process your data to send you information about our products and services, updates to terms and policies, and other related details.

Order Management: Your information is used to manage your orders and payments through the Services.

User Communications: If you utilize our communication features, we may process your information for these interactions.

Feedback Requests: We may use your information to seek feedback and contact you about your use of our Services.

Marketing Communications: Based on your marketing preferences, we process your personal data for marketing purposes. You can opt-out of marketing emails at any time. For more details, refer to section 10: "WHAT ARE YOUR PRIVACY RIGHTS?" below.

Trend Analysis: We analyze how you use our Services to understand usage trends and enhance them.

Protecting Vital Interests: We may process your data when necessary to protect vital interests, such as preventing harm.

 

3. LEGAL GROUNDS FOR DATA PROCESSING

In Summary: We process your personal information only when necessary and with a valid legal basis under applicable laws. This includes situations like obtaining your consent, complying with laws, delivering services, fulfilling contractual obligations, protecting rights, or for our legitimate business interests.

For EU or UK Residents:

Under the GDPR and UK GDPR, we are required to detail the valid legal bases for processing your personal information. We rely on the following grounds:

  • Consent: Your information may be processed if you have given explicit consent for a specific purpose. You have the right to withdraw this consent at any time.
  • Contractual Performance: We process your personal information as necessary to fulfill our contractual duties to you, including service provision or at your request before entering into a contract.
  • Legitimate Interests: We process your data when it is reasonably necessary for our legitimate business interests, provided these interests do not override your rights and freedoms. For example:
          - Sending information about promotions and discounts
          - Analyzing and improving our Services to engage and retain users
          - Enhancing user experience based on how our services are used
  • Legal Obligations: Your information may be processed where necessary for legal compliance, such as cooperating with law enforcement, exercising our legal rights, or as evidence in legal proceedings.
  • Vital Interests: We may process data when necessary to protect your vital interests or those of others, especially in scenarios involving potential threats to safety.

 

For Canadian Residents:

We process your information under specific circumstances:

  • Explicit Consent: We use your data for purposes you have expressly consented to.
  • Implied Consent: Your permission may be inferred for certain uses of your data.
  • Without Consent: In exceptional cases, we may process your data without consent under lawful circumstances, including:
          - Urgent matters where timely consent is not feasible
          - Investigations and fraud prevention
          - Business transactions under certain conditions
          - Assessing insurance claims
          - Identifying and communicating with next of kin in emergency situations
          - If there's reasonable belief of financial abuse
          - When non-consensual collection is crucial for investigating an agreement breach or law violation
          - For compliance with legal orders like subpoenas or court orders
          - When the information is produced in a professional context and collection aligns with those purposes
          - For journalistic, artistic, or literary purposes
          - If the information is publicly available as specified by regulations

 

4. DATA SHARING: WHEN AND WITH WHOM IS YOUR PERSONAL INFORMATION SHARED?

In Summary: We might share your personal information under certain circumstances and with specific parties as outlined in this section. Your personal information could be shared in these scenarios:

  • Business Transactions: In events like mergers, asset sales, financings, or acquisitions of our business or a part of it, we may need to share or transfer your information to another company.
  • Affiliates: Your data may be shared with our affiliated entities. We ensure these affiliates respect this privacy notice. Affiliates include our parent company, subsidiaries, joint venture partners, or other companies under our common control.
  • Industry and channel Partners: In certain cases, we may also share your data with our industry and channel partners, and engagement with both involves specific data-sharing protocols. When collecting personal data in conjunction with these partners, we ensure transparency by providing additional details about the collection practices at the time of data acquisition.
  • Distributors: In locations where our direct representation is absent, we collaborate with distributors. These partners handle sales and service delivery on our behalf, and as such, we may share certain personal data with them to facilitate these activities.

 

5. DO WE USE COOKIES AND OTHER TRACKING TOOLS?

In summary, we might employ cookies and similar tracking technologies to gather and store your data.

We utilize cookies and tracking technologies like web beacons and pixels for accessing or storing information. Details on our use of these technologies, including how you can reject certain cookies, are provided in the section titled “Cookies Notice”, found near the end of this privacy notice.

 

6. INTERNATIONAL DATA TRANSFERS: IS YOUR INFORMATION SENT ACROSS BORDERS?

In Summary: Your information may be transferred, stored, and processed in countries other than your own.

Our servers are situated in the United Kingdom, the United States, and Singapore. If you access our Services from outside these locations, be aware that your information may be transferred to, stored, and processed in our facilities and by those third parties we share your personal information with (refer to section 4: "DATA SHARING: WHEN AND WITH WHOM IS YOUR PERSONAL INFORMATION SHARED?" above), in these and other countries.

For residents of the European Economic Area (EEA), United Kingdom (UK), or Switzerland, it's important to note that these countries may not have data protection laws as comprehensive as those in your home country. Nevertheless, we are committed to safeguarding your personal information in line with this privacy notice and applicable laws.

European Commission's Standard Contractual Clauses

To ensure the protection of your personal information, we utilize the European Commission's Standard Contractual Clauses for data transfers between our group entities and between us and our third-party providers. These clauses mandate that all recipients maintain the privacy of personal information they process from the EEA or UK in compliance with European data protection laws. We have also put in place similar appropriate safeguards with our third-party service providers and partners, and more details are available upon request.

 

7. DATA RETENTION: HOW LONG DO WE STORE YOUR INFORMATION?

In Summary: We retain your information as long as necessary for the purposes stated in this privacy notice unless the law dictates otherwise.

Your personal information is kept only for the duration required for the objectives outlined in this privacy notice, except when a longer retention period is mandated or allowed by law (like for tax, accounting, or other legal reasons). None of the purposes in this policy will necessitate holding onto your personal information for longer than your account remains active with us.

Upon the cessation of a legitimate business necessity for processing your personal information, we will proceed to delete or anonymize it. If neither is feasible (for instance, if your data is stored in backup archives), we will ensure the secure storage of your personal information, segregating it from any further processing until deletion can be achieved.

If you believe your personal data to still being retained by our organization, please contact us by sending us an email to privacy@totalmateria.com.

 

8. DATA SECURITY: MEASURES TO PROTECT YOUR INFORMATION

In Summary: Our goal is to protect your personal information using a combination of organizational and technical security measures.

We've put in place suitable and reasonable technical and organizational security measures to protect the personal information we handle. However, it's important to acknowledge that no method of electronic transmission over the Internet or information storage technology is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee absolute security against potential breaches by hackers, cybercriminals, or other unauthorized entities. Any transmission of personal information to and from our Services is done at your own risk. We strongly recommend accessing our Services only within a secure environment.

 

9. DO WE COLLECT DATA FROM UNDERAGE INDIVIDUALS?

In Summary: We do not intentionally collect or target data from children under 18 years old.

We avoid soliciting or marketing to children under 18 years. By using our Services, you affirm that you are over 18 or that you are the parent or guardian of a minor dependent and consent to their use of the Services. If we find that we have collected personal information from users under 18, we will deactivate the account and promptly delete such data from our records. If you know of any data we might have collected from children under 18, please contact us at privacy@totalmateria.com.

 

10. WHAT ARE YOUR PRIVACY RIGHTS?

In summary: In regions like the EEA, UK, Switzerland, and Canada, you have rights for more access to and control over your personal information. You can review, modify, or terminate your account at any time.

In certain regions (like the EEA, UK, Switzerland, and Canada), you're granted specific rights under data protection laws. These rights include:
(i) requesting access to and obtaining a copy of your personal information,
(ii) requesting correction or deletion;
(iii) restricting the processing of your personal information;
(iv) if applicable, data portability; and
(v) the right against automated decision-making.

In some cases, you may also object to the processing of your personal information. You can make such requests using the contact details in the “HOW CAN YOU CONTACT US REGARDING THIS POLICY?” (section 17) below.

We will respond to requests in line with applicable data protection laws.

Residents in the EEA or UK believing in our unlawful data processing can complain to their Member State or UK data protection authority. Swiss residents may contact the Federal Data Protection and Information Commissioner.

Withdrawing Consent: You can withdraw your consent, which might be express or implied based on the law, at any time. Withdrawal requests can be made using the contact details in section 17 below.

Note that withdrawal doesn’t affect the lawfulness of processing before withdrawal nor processing based on lawful grounds other than consent when allowed by law.

Opting Out of Marketing: Unsubscribe from marketing communications at any time using the contact details in section 17 below. You'll be removed from marketing lists, but we may still send service-related messages for non-marketing purposes.

Account Information – To review, change, or terminate your account information:

• Contact us using the provided contact information. On your request, we will deactivate or delete your account and information from active databases, retaining some data to prevent fraud, troubleshoot, assist investigations, enforce terms, or comply with legal requirements.

Cookies and Similar Technologies: Browsers by default accept cookies, but you can set yours to remove or reject cookies. This might impact certain features or services of our Services. See our Cookie Policy near the bottom of this privacy notice for more.

For queries or comments about your privacy rights, email us at privacy@totalmateria.com.

 

11. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers, along with some mobile operating systems and applications, offer a Do-Not-Track ("DNT") option that you can enable to indicate your privacy preference and not having your online browsing activities tracked and recorded. Currently, there is no universally accepted technology standard for recognizing and implementing DNT signals. Consequently, we do not presently recognize or react to DNT browser signals or any other automated mechanism indicating your choice to opt out of tracking online. If in the future a standard for online tracking is established that we are required to adhere to, we will notify you about this change in our practices through an updated version of this privacy notice.

 

12. WHAT ARE THE PRIVACY RIGHTS IN THE UNITED STATES?

In summary, residents of California, Colorado, Connecticut, Utah, or Virginia have specific rights concerning their personal information.

We detail the different categories of personal information that we have collected over the past twelve months. Only those marked with YES have been collected by our organization.

What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve (12) months:

Category Examples Collected
A) Identifiers Contact details, such as real name, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, and email address. YES
B) Personal information as defined in the California Customer Records statute Name, contact information, education, employment, employment history, and financial information. YES
C) Protected classification characteristics Gender and date of birth. NO
D) Commercial information Transaction information, purchase history, financial details, and payment information. NO
E) Biometric information Fingerprints and voiceprints. NO
F) Internet or other similar network activity Website browsing history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements. NO
G) Platform analytical data User-specific usage data on the main TM platform (i.e. material search queries, etc.). YES
H) Geolocation data Device location. NO
I) Audio, electronic, visual, thermal, olfactory, or similar information Images and audio, video, or call recordings in connection with our business activities. NO
J) Professional or employment-related information Business contact details to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job. NO
K) Education information Student records and directory information. NO
L) Inferences drawn from collected personal information Inferences drawn from any of the collected personal information listed above. NO
M) Sensitive Personal Information N/A NO

 

We will use and retain the collected personal information as needed to provide the Services or for:

• Category A – As long as the user has an account with us
• Category B – As long as the user has an account with us
• Category G – As long as the user has an account with us

Our collection of personal data extends beyond standard categories listed in the previous table, encompassing information gathered through direct interactions across different channels, customer support, surveys, and in delivering our services.

The usage and sharing of your personal information are detailed in sections 2 and 4 of this privacy notice.

California Residents

For California residents, the "Shine The Light" law, part of the California Civil Code Section 1798.83, allows annual requests for information on personal data shared for direct marketing.

If you are a California resident and would like to make such a request, please submit your request to us directly via email to privacy@totalmateria.com.

CCPA Privacy Notice

This section applies only to residents of California. Under the California Consumer Privacy Act (CCPA), you have the following rights.

According to the California Code of Regulations, a "resident" is identified in two ways:

(1) An individual present in California for purposes other than temporary or brief.
(2) An individual whose primary residence is in California but is currently outside the state for a temporary period.

All other individuals are defined as “non-residents”.

Should you fall under the defined category of a "resident" as per the regulations, we are committed to respecting specific rights and fulfilling obligations related to your personal data.

Your rights with respect to your personal data

Right to request deletion of the data – Request to delete

You possess the right to request the removal of your personal data. When you request us to erase your personal information, we will honor this request, but it's subject to specific legal exceptions. These exceptions might include instances like another individual's free speech rights, our need to comply with legal obligations, or processing required for preventing illegal activities.

Right to be informed – Request to know

You have the right to be informed about certain aspects of your personal data, which includes understanding if and how we collect and use your information, the types of personal data we gather, and the purposes for its use. This right also encompasses knowledge about whether your personal data is sold or shared with third parties, the categories of information disclosed for business reasons, and the specific details of the personal information we have about you. However, we are not required to provide or delete any de-identified consumer information or re-identify individual data for verification purposes, as per relevant laws.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

You are entitled to exercise your privacy rights without fear of discrimination.

Right to Limit Use and Disclosure of Sensitive Personal Information

We do not handle sensitive personal information of consumers.

Verification process

For identity verification upon receiving your request, we may need specific information from you to match with our existing records. This could involve contacting you through previously provided channels or other necessary methods. We use this information solely for verification and security purposes, striving to limit additional data requests. After completing the verification, any extra information provided for this process will be promptly deleted.

Other privacy rights

You have additional privacy rights, including the option to object to the processing of your personal data, request corrections to inaccurate or outdated personal data, and limit its processing. You are also allowed to appoint an authorized agent to submit requests under the CCPA on your behalf, although we may require proof of their authorization. Furthermore, you have the right to opt out of the future sale or sharing of your personal information with third parties. We commit to responding to such requests promptly, within a maximum of fifteen days.

For exercising these rights or if you have any concerns about how we manage your data, please reach out to us at the provided contact details.

Colorado Residents

This section is specifically for Colorado residents under the Colorado Privacy Act (CPA), granting them certain data privacy rights.

These rights include being informed about personal data processing, accessing personal data, correcting inaccuracies in personal data, requesting deletion of personal data, obtaining copies of shared personal data, and opting out of personal data use for targeted advertising, data sales, or profiling.

Requests to exercise these rights can be made by emailing us at privacy@totalmateria.com. A response, including any action taken or reasons for the decision, will be communicated within forty-five (45) days of receiving a request.

Connecticut Residents

For Connecticut residents under the Connecticut Data Privacy Act (CTDPA), you are entitled to specific rights regarding your personal data.

These include being informed about data processing, accessing your data, correcting inaccuracies, requesting data deletion, obtaining copies of shared data, and opting out of data processing for targeted advertising, data sales, or significant effect profiling.

Requests can be made via our provided email. If a request is declined, you can appeal within sixty (60) days for a written response explaining our decision.

Utah Residents

For Utah residents under the Utah Consumer Privacy Act (UCPA), this section outlines specific rights regarding your personal data.

These rights include being informed about data processing, accessing your data, requesting data deletion, obtaining copies of previously shared data, and opting out of data use for targeted advertising or sales.

Requests to exercise these rights can be directed to privacy@totalmateria.com.

However, please note that these rights are not absolute, and there may be instances where requests could be declined as per legal allowances.

Virginia Residents

Under the Virginia Consumer Data Protection Act (VCDPA):

• A “Consumer” is defined as a natural person who is a Virginia resident, acting in a personal or household capacity, but not in a commercial or employment context.

• “Personal data” is any information linked or reasonably linkable to an identifiable individual, excluding de-identified or publicly available data.

• "Sale of personal data" refers to trading personal data for monetary value.

If you meet this definition of a "consumer," specific rights and obligations regarding your personal data apply to you.

Your rights with respect to your personal data

Under the Virginia VCDPA, you possess specific rights concerning your personal data. These rights include being informed about data processing, accessing your data, correcting inaccuracies, requesting data deletion, obtaining previously shared data copies, and opting out of data use for targeted advertising, sales, or significant effect profiling.

Exercise your rights provided under the Virginia VCDPA

To exercise these rights, contact us directly via email to the provided email address. For requests made through an authorized agent, proof of authorization is required. We will respond to your requests within forty-five (45) days, extendable by an additional forty-five (45) days if needed.

Right to appeal

If your request is declined, you can appeal our decision by email, and we will respond within sixty (60) days, detailing our action or reasons for non-action.

If your appeal is denied, you may submit a complaint to the Attorney General.

 

13. REGION-SPECIFIC PRIVACY RIGHTS

In summary, different countries offer additional privacy rights.

Australia

Under the Privacy Act 1988, we collect and process personal data. This notice details our data collection, including the types of information, sources, purposes, and potential recipients.

If you choose not to provide necessary personal data, it could impact our service delivery. You can request access or correction of your data and complain to the Office of the Australian Information Commissioner if you believe there's unlawful processing.

China

Under the Personal Information Protection Law (PIPL), individuals have rights regarding consent-based data processing, data correction and deletion, and requesting data handling explanations. Requests to exercise these rights can be directed to privacy@totalmateria.com.

Canada

Under PIPEDA, individuals have rights to access and correct personal information, along with consent for its collection, use, and disclosure. Requests to exercise these rights can be directed to privacy@totalmateria.com.

India

The proposed Personal Data Protection Bill includes rights to data access, correction, and portability, along with restrictions on data transfer and processing. Requests to exercise these rights can be directed to privacy@totalmateria.com.

The Republic of South Africa

You have the right to access or correct your personal information which you can do by sending us an email directly to privacy@totalmateria.com.

Complaints regarding our data processing can be directed to the Information Regulator (South Africa) at their provided contact details below:

The Information Regulator (South Africa)
General enquiries: enquiries@inforegulator.org.za

Complaints (complete POPIA/PAIA form 5): 
• PAIAComplaints@inforegulator.org.za
• POPIAComplaints@inforegulator.org.za

 

14. COOKIES NOTICE

When you visit our website at www.totalmateria.com, we may use cookies and similar technologies to enhance your browsing experience and improve our services.

Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you access a website. They serve various purposes, such as remembering your preferences, analyzing website usage, and providing personalized content.

a) Types of Cookies Used

i) Necessary Cookies: These cookies are essential for the proper functioning of our website and enable basic features, such as page navigation and access to secure areas. Without these cookies, certain services and functionalities may be unavailable.

ii) Performance Cookies: These cookies help us understand how visitors use our website by collecting information about the number of visitors, the pages they visit, and the sources that led them to our site. This data is aggregated and anonymous, and it helps us improve the performance and user experience of our website.

iii) Functionality Cookies: Functionality cookies allow the website to remember choices you have made, such as language preferences and customizations, to provide a more personalized experience.

b) Disabling Cookies

You have the option to manage and disable cookies based on your preferences. Most web browsers are set to accept cookies by default, but you can modify your browser settings to reject or prompt you before accepting cookies. However, please note that disabling certain cookies may affect the functionality and performance of our website.

i) Browser Settings: You can adjust your browser settings to control cookie acceptance. The Help section of your browser or the settings menu will provide instructions on how to manage cookies.

ii) Opt-Out Tools: You may use opt-out tools and platforms provided by third-party advertising networks to opt-out of targeted advertising cookies. This will prevent these networks from using your data for targeted advertising.

iii) Total Materia Cookie Settings: You can review and adjust your cookie preferences for www.totalmateria.com using our website's Cookie Settings feature. This allows you to select which types of cookies you want to enable or disable.

c) Consent to Cookies

By continuing to use www.totalmateria.com, you consent to the use of cookies and similar technologies as described in this section. You can change your cookie preferences at any time using the methods outlined above.

We value your privacy and transparency, and we want to ensure that you have control over your online experience. If you have any questions or concerns about our use of cookies or how we process your data, please refer to our Privacy notice or contact us using the information provided in the Contact Us section.

 

15. USE OF RECAPTCHA ON OUR WEBSITE

To ensure the security of our website and enhance user experience, we have implemented reCAPTCHA, a service provided by Google. reCAPTCHA is used to differentiate human users from automated systems (like bots) by presenting challenges that are easy for humans but difficult for bots. This helps us prevent spam and abuse on our site.

Data Privacy and reCAPTCHA

When you interact with reCAPTCHA, certain personal data may be collected by Google to determine whether you are a human user.

Use of reCAPTCHA on Our Website

For enhanced security and user experience, our website incorporates Google's reCAPTCHA service. This tool is essential in distinguishing real users from automated software, thereby preventing spam and abuse on our site.

Key Elements of reCAPTCHA in Relation to Data Privacy

Purpose: reCAPTCHA serves to validate that interactions on our website are made by real people, not automated bots.

Data Collection: When reCAPTCHA is used, it may collect specific personal data (like IP address, browser information, or user interaction data) as part of its operation.

Privacy Compliance: We ensure that the integration of reCAPTCHA on our website aligns with our data privacy policies and adheres to legal standards.

User Consent: Where applicable, we seek user consent for data collection in line with privacy regulations.

Google's Privacy notice: Since reCAPTCHA is a Google service, its data processing is governed by Google's Privacy notice. We encourage users to review this policy for a better understanding of how their data is handled.

By using reCAPTCHA, we aim to provide a secure, user-friendly experience while respecting and protecting user data privacy.

 

16. AMENDMENTS TO THIS NOTICE

In summary, we will periodically update this notice as, and when necessary, to stay compliant with relevant legal requirements.

Changes will be marked by a new “Revised” date, with the changes taking effect once published. Significant updates will be communicated through prominent notices or direct notifications. Regular review of this policy is recommended to stay informed about how your information is protected.

 

17. HOW CAN YOU CONTACT US REGARDING THIS POLICY?

If you have questions or comments about this policy, you may email us at privacy@totalmateria.com or contact us by post at:

 
Total Materia AG
Kirchenfeld 71
8052 Zürich
Switzerland

 

18. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please send us an email at privacy@totalmateria.com.